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Streamline Your Support with Smart Ticket Management

Resolve customer issues faster with intelligent automation, SLA tracking, and collaborative workflows. Ajaxter's ticket management system helps you deliver exceptional customer support.

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#1001 - Support Request
Priority: High
#1002 - Support Request
Priority: High
In Progress
#1001 - Support Request
Priority: High
#1002 - Support Request
Priority: High
Resolved
#1001 - Support Request
Priority: High
#1002 - Support Request
Priority: High
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It's super easy to get started

Set up your ticket management system in minutes, not hours

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1-minute setup

Quick Configuration

Set up your ticket categories, SLAs, and team members with our intuitive interface.

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Start managing

Begin Operations

Start receiving and managing tickets immediately with automated workflows.

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Track progress

Monitor Performance

Track response times, resolution rates, and team productivity in real-time.

All the features, without the complexity

A comprehensive ticket management system packed with enterprise features

🎯Smart Auto-Assignment
⏰SLA Management
📊Real-time Analytics
🔄Workflow Automation
👥Team Collaboration
📱Multi-channel Support
📈Performance Tracking
🔔Smart Notifications
📋Custom Fields
🔍Advanced Search
📝Knowledge Base
🔄Ticket Escalation
🔒Secure Access
🏷️Ticket Tagging
📊Queue Management
⏱️Response Time Tracking
🎯Priority Management
📧Email Integration
💻Deskto p Notifications
📊Customer Satisfaction
🔗Third-party Integrations
📱WhatsApp Integration
🎨Custom Workflows

...and much, much more.

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Smart Automation

Automatically assign tickets, set priorities, and trigger escalations based on your business rules.

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SLA Management

Set and track service level agreements with breach alerts and time-to-resolution monitoring.

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Team Collaboration

Enable seamless collaboration with internal notes, agent-to-agent messaging, and shared knowledge base.

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Multi-channel Support

Unify tickets from email, chat, WhatsApp, and social media into a single dashboard.

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`"Customer support isn"t just about solving problems-it"s about building relationships. Our ticket management system ensures every customer interaction is meaningful and every issue is resolved with care.`"
Ajaxter Team

People prefer to message

73% of customers prefer messaging over phone calls for support. Our ticket system integrates seamlessly with chat platforms to provide a unified support experience.

Instant response times
Multi-channel integration
Automated workflows
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Chat Integration

Connect your existing chat platforms and unify all customer conversations.

Ready to transform your support?

Join thousands of businesses using Ajaxter to deliver exceptional customer support

Get Started Free Schedule Demo